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Novotel Manado Golf Resort & Convention Center
Novotel Manado Golf Resort & Convention Center is a premier destination in Manado, offering a unique blend of business and leisure with its expansive convention facilities and stunning 18-hole golf course. Our resort provides guests with exceptional comfort and service in a beautiful natural setting. We are currently seeking talented individuals for hotel jobs in Manado to join our professional team.

As a proud member of the Accor group, we offer a world of opportunities. Team members can enjoy benefits like a talent card for discounted rates worldwide, access to extensive learning programs, and significant career growth within our property and across the globe. If you are looking for rewarding hospitality careers in Sulawesi Utara and wish to contribute to the community through our ESG initiatives, we invite you to apply.

Position: Guest Relations Officer (GRO) Mandarin Speaker

Qualifications:

• Minimum 2 years of experience in a Guest Relations or similar role in a 4/5-star hotel.
• Must be fluent in Mandarin and English.
• Excellent communication and interpersonal skills to build rapport with guests.
• Highly responsible, reliable, with exceptional attention to detail.
• Ability to handle guest feedback and resolve issues gracefully.
• Proactive in anticipating guest needs.
• Knowledge of hotel management systems is essential.

How to Apply:
Take the next step in your career with a global hospitality leader. If you have the skills, experience, and passion to join our team, please click the “Apply” button to send your application to our recruitment team.