Check Availability

Check-in

Check-out

Book Now!

More options

Adults

Children

Rooms

Currency

Language

Keep scrolling or click, either way someone’s profiting. Choose who.

Sheraton Surabaya Hotel & Towers
Sheraton Surabaya Hotel & Towers, a distinguished member of the Marriott Bonvoy portfolio, is a “Great Place to Work” certified property located in the heart of Surabaya. We provide a career that fulfills your purpose, offering a place to dream without limits and be part of a global community. We are currently offering exceptional hotel jobs in Surabaya for passionate individuals.

Be inspired. Be empowered. Be you. At Marriott, you deserve to join a team where everyone has a voice, inspired by what’s possible, and encouraged to become the best version of yourself. If you are seeking rewarding hospitality careers in Surabaya, explore the opportunities in our Surabaya hotel hiring initiative and discover your future with us.

Position: FO Supervisor

Responsibilities:

• Supervise the daily operations of the Front Desk, including check_in, check_out, and guest services.
• Train, mentor, and schedule Front Desk Agents.
• Handle escalated guest complaints and resolve issues effectively.
• Ensure all billing and cashiering procedures are followed accurately.
• Collaborate with other departments to ensure a seamless guest experience.

Qualifications:

• Minimum 2 years of experience in Front Office operations, with some supervisory experience.
• Proficiency in hotel Property Management Systems (e.g., Opera).
• Strong leadership, communication, and interpersonal skills.
• Excellent problem_solving abilities and a guest_centric mindset.
• Fluent in English, both spoken and written.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Professional appearance and demeanor.

How to Apply:
Click the “Apply” button to send your application directly through our official career portal and start your career journey with us.