Guest Experience Expert (Receptionist) (25169222)
Full time @TA’AKTANA, a Luxury Collection Resort & Spa posted 8 hours ago in Front OfficeJob Description
TA’AKTANA, a Luxury Collection Resort & Spa, Labuan Bajo
TA’AKTANA, a Luxury Collection Resort & Spa, Labuan Bajo, is a premier 5star destination harnessing the magic of Flores. We invite guests to enter a new dimension where they will be transported and truly transformed. We are currently offering inspiring hotel jobs in Labuan Bajo for passionate professionals.
As part of the Marriott Bonvoy global community, we believe you deserve a career that fulfills your purpose. We are building a team where everyone has a voice. If you are seeking rewarding hospitality careers in Labuan Bajo and want to discover your own future, begin your journey with us. Be inspired. Be empowered. Be you.
Position: Guest Experience Expert (Receptionist) (25169222)
Responsibilities:
- Provide a warm, authentic, and sophisticated welcome and departure experience for all guests.
- Perform all checkin, checkout, and cashiering duties accurately and efficiently.
- Handle guest inquiries, answer phone calls, and respond to emails professionally.
- Manage room assignments, guest folios, and process payments.
- Provide guests with comprehensive information about the resort and Labuan Bajo.
- Collaborate with the Butler and Concierge teams to ensure a seamless guest journey.
Qualifications:
- Previous experience as a Receptionist or Guest Service Agent in a 5star luxury hotel or resort.
- Proficient in hotel Property Management Systems (e.g., Opera).
- Fluent in English, both spoken and written.
- Exceptional communication and interpersonal skills.
- A genuine passion for guest service and creating memorable experiences.
- Professional appearance and a positive, engaging attitude.
- Ability to work flexible shifts.
How to Apply:
Click the ‘Apply’ button to learn more at the official Marriott careers portal. Join the Marriott family and discover your own future.
Other jobs you may like
-
Reservation Agent
- @ Swissotel Nusantara
- Nusantara, Kalimantan Timur