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This isn’t marketing. It’s survival with better typography.

25hours Hotel Jakarta The Oddbird
25hours Hotel Jakarta The Oddbird is a unique lifestyle hotel, known as the funky spot in town, located in the vibrant Kemang district of Jakarta. We offer an unconventional luxury experience inspired by local culture, quirky design, and a touch of madness. We are currently seeking creative individuals for exciting hotel jobs in Jakarta.

We are a team that believes in thinking big, working hard, and making it fun. Our culture is built on being humble, kind, and making a positive impact. If you are looking for rewarding hospitality careers in Jakarta and want to join a place where you can come as you are, we invite you to join our squad.

Position: Guest Relations Officer

Responsibilities:

• Act as the warm, witty, and soulful main point of contact for all guests.
• Manage guest check in and check out procedures, ensuring it’s the beginning of a great story.
• Personalize the guest experience by anticipating needs and celebrating special occasions, like birthdays.
• Coordinate with all departments to fulfill guest requests seamlessly.
• Promote all hotel services and outlets to enhance the guest’s stay.
• Handle all guest feedback with a positive and solution oriented mindset.

Qualifications:

• Minimum 1 year of experience as a Guest Relations Officer or in a similar Front Office role, preferably in a lifestyle or 5 star hotel.
• A person whose love language is hospitality, always ready with a smile.
• Excellent communication and interpersonal skills, fluent in English.
• A team player who can “come as you are” and believes in working together.
• Ability to “think big and believe” in creating memorable guest experiences.
• Humble, kind, and dedicated to making a positive impact.
• Strong problem solving skills and a creative mindset.

How to Apply:
We are all mad here and we would love to meet the truly you. Click the “Apply” button to drop your resume to our talent squad and begin your next adventure.