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ORCHARDZ HOTEL BANDARA – TANGERANG
ORCHARDZ HOTEL BANDARA is a strategic property within the ORCHARDZ HOTEL GROUP, located near Tangerang’s airport facilities. We pride ourselves on valuing the little details that create unforgettable memories for our guests, setting a standard of excellence in Indonesia’s leading hospitality destination. If you’re seeking a career path filled with diverse opportunities and enriching experiences, come be a part of our dedicated team and explore excellent hotel jobs in Tangerang.

As part of a recognized hotel group, we offer a dynamic and supportive environment where excellence is our daily standard. We are seeking team players with good personalities who possess strong communication and organization skills. If you are looking for rewarding hospitality careers in Tangerang and want enriching opportunities, we invite you to explore this opportunity at our Bandara location.

Position: Front Office Supervisor

Responsibilities:

• Supervise the Front Office team, ensuring smooth and professional guest service during all shifts in the Bandara area.
• Handle complex guest issues and complaints, resolving them efficiently and maintaining guest satisfaction.
• Manage room inventory, check-in, check-out procedures, and ensure accurate cash handling and billing with good organization skills.
• Conduct on-the-job training for Front Desk Agents, promoting a team player attitude with good personality.
• Assist Mandarin-speaking guests with personalized communication, leveraging preferred language skills.

Qualifications:

• Min. 2 years experience in the same position in a city or airport hotel Front Office environment in Tangerang.
• Good communication and organization skills, essential for a supervisory role.
• Must be a team player with good personality, fostering a positive work environment.
• Mandarin Speaker is preferred to cater to the hotel’s diverse international clientele.
• Strong leadership and motivational skills to guide the Front Office team effectively.
• Proficiency in hotel Property Management Systems (PMS).
• Excellent problem-solving and decision-making abilities.

To join our dedicated team and embark on a path filled with diverse and enriching experiences, please use the Apply button on the job page to kindly submit your application.