Front Office Supervisor
- Full time
- Sawah Besar, Dki Jakarta, Jl. Industri Raya No. 8 Gunung Sahari
- @Orchardz Industri Hotel Kemayoran posted 4 weeks ago
- Posted : November 6, 2025 -Accepting applications
Job Description
ORCHARDZ HOTEL INDUSTRI – JAKARTA
ORCHARDZ HOTEL INDUSTRI is a key property within the ORCHARDZ HOTEL GROUP, strategically located in the busy Jakarta area. We pride ourselves on valuing the little details that create unforgettable memories for our guests, setting a standard of excellence in Indonesia’s leading hospitality destination. If you’re seeking a career path filled with diverse opportunities and enriching experiences, come be a part of our dedicated team and explore excellent hotel jobs in Jakarta.
As part of a recognized hotel group, we offer a dynamic and supportive environment where excellence is our daily standard. We are seeking team players with good personalities who possess strong communication and organization skills. If you are looking for rewarding hospitality careers in Jakarta and want enriching opportunities, we invite you to explore this opportunity at our Industri location.
Position: Front Office Supervisor
Responsibilities:
- Supervise the Front Office team, ensuring smooth and professional guest service during all shifts.
- Handle complex guest issues and complaints, resolving them efficiently and maintaining guest satisfaction.
- Manage room inventory, check-in, check-out procedures, and ensure accurate cash handling and billing.
- Conduct on-the-job training for Front Desk Agents, ensuring they possess good communication and organization skills.
- Act as a strong team player with good personality, setting a positive example for the entire department.
Qualifications:
- Min. 2 years experience in the same position in a city hotel Front Office environment in Jakarta.
- Good communication and organization skills, essential for a supervisory role.
- Must be a team player with good personality, fostering a positive work environment.
- Strong leadership and motivational skills to guide the Front Office team effectively.
- Proficiency in hotel Property Management Systems (PMS).
- Excellent problem-solving and decision-making abilities.
- Fluent English proficiency is required.
To join our dedicated team and embark on a path filled with diverse and enriching experiences, please use the Apply button on the job page to kindly submit your application.
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