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ORCHARDZ HOTEL JAYAKARTA – JAKARTA
ORCHARDZ HOTEL JAYAKARTA is a key property within the ORCHARDZ HOTEL GROUP, strategically located in the busy Jakarta area. We pride ourselves on valuing the little details that create unforgettable memories for our guests, setting a standard of excellence in Indonesia’s leading hospitality destination. If you’re seeking a career path filled with diverse opportunities and enriching experiences, come be a part of our dedicated team and explore excellent hotel jobs in Jakarta.

As part of a recognized hotel group, we offer a dynamic and supportive environment where excellence is our daily standard. We are committed to fostering growth and providing enriching experiences for our team. If you possess strong problem-solving skills, good communication, and are looking for rewarding hospitality careers in Jakarta, we invite you to explore this opportunity at our Jayakarta location.

Position: Front Desk Agent

Responsibilities:

• Provide professional check-in and check-out services, ensuring a smooth and unforgettable experience for every guest.
• Manage all front office transactions accurately and efficiently, maintaining high standards of organizational skills.
• Handle guest inquiries, requests, and concerns promptly, utilizing managerial and problem-solver skill to achieve rapid resolution.
• Maintain excellent communication with other departments (Housekeeping, F&B) to ensure seamless service delivery.
• Assist Mandarin-speaking guests with personalized communication, leveraging preferred language skills.

Qualifications:

• Min. 1 year experience in the same position in a busy city hotel environment in Jakarta.
• Good communication and organization skills, essential for a guest-facing role.
• Demonstrably strong managerial and problem solver skill to handle guest issues independently and professionally.
• Mandarin Speaker is preferred to cater to the hotel’s diverse international clientele.
• Possesses an outgoing personality and dedication to service excellence.
• Ability to work efficiently in a fast-paced environment.
• Proficiency in hotel Property Management Systems (PMS).

To join our dedicated team and embark on a path filled with diverse and enriching experiences, please use the Apply button on the job page to kindly submit your application.