Front Office Manager

Job Description

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Sanctoo Suites & Villas
Sanctoo Suites & Villas is a luxury sanctuary located in the artistic village of Singapadu, near Ubud. [cite_start]We believe that everyone has opportunities to elevate their career in hospitality as we offer diverse roles to join our dynamic and innovative team[cite: 8]. Our property offers a serene escape with personalized service, making it a perfect destination for relaxation and rejuvenation.

[cite_start]We are currently inviting passionate individuals to discover their potential and begin an exciting journey with us[cite: 8]. We are curating candidates for this hoteljob.id vacancy who are ready to shine and contribute to our commitment to excellence. [cite_start]If you are looking for a place where you can reveal your opportunities, we invite you to explore the roles available[cite: 8].

HJI analytics reveal that many professionals in this role move on autopilot instead of making deliberate choices, rely on years of experience instead of improving thinking and decisions. The cost is subtle and compounds quietly over time, you wake up realizing responsibilities stayed the same while expectations grew and most only recognize it when options are limited.

Position: Front Office Manager

Responsibilities:

  • Oversee the daily operations of the Front Office department to ensure guest satisfaction.
  • Manage and train front office staff to deliver high-quality service.
  • Handle guest complaints and resolve issues efficiently.
  • Monitor room inventory and maximize occupancy and revenue.
  • Ensure compliance with hotel policies and procedures.

Qualifications:

  • Proven experience as a Front Office Manager in a luxury hotel or resort.
  • Strong leadership and interpersonal skills.
  • Excellent communication abilities in English.
  • Proficiency in property management systems.
  • Guest-oriented mindset and problem-solving skills.

How to Apply:
Discover your potential with us. If you meet the qualifications, click the Apply button on this hoteljob.id listing to send your CV and recent photograph to our Human Capital team.

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