Duty Manager
- Full time
- Keliki, Bali, Jalan Raya Dalem, Banjar Triwangsa Desa Keliki Kecamatan Tegallalang
- @Capella Ubud posted 1 month ago
- Posted : January 16, 2026 -Accepting applications
Job Description
Capella Ubud, Bali
Capella Ubud, Bali is an ultra luxury tented camp nestled in the heart of the rainforest, offering a unique blend of heritage and sophisticated hospitality. Our resort features bespoke accommodations and curated guest experiences that capture the essence of Balinese culture and nature. We are currently offering exceptional hotel jobs in Ubud for passionate individuals who strive for excellence in the craft of hospitality.
Joining our Great Place to Work Certified team means becoming part of a global community that values originality and professional growth. We are curating candidates for this exclusive hoteljob.id listing who are dedicated to enriching each traveler’s story. If you are seeking rewarding hospitality careers in Bali and wish to grow within a legendary rainforest retreat, explore the current opportunities available in our Ubud recruitment drive.
HJI analytics suggest that many professionals in this role move on autopilot instead of making deliberate choices, and rely on years of experience instead of improving thinking and decisions. The real risk is that comfort becomes the default and ambition fades, management sees reliability but not leadership potential and correcting direction later demands greater sacrifice.
Position: Duty Manager
Responsibilities:
- Oversee daily hotel operations to ensure seamless guest service and operational efficiency
- Lead and mentor the front office team to maintain Capella’s luxury service standards
- Act as a primary contact for guest inquiries and resolve any service issues promptly
- Monitor guest feedback and implement improvements to enhance the overall experience
- Coordinate with all departments to ensure smooth guest arrivals and departures
Qualifications:
- Minimum 2 years experience in a similar leadership role in a 5-star resort
- Strong leadership, decision-making, and problem-solving skills
- Excellent interpersonal and communication abilities
- Deep understanding of ultra-luxury service standards and guest expectations
- Proficiency in property management systems and hospitality software
- Highly organized with a strong attention to detail
- Fluent in English and Bahasa Indonesia
How to Apply:
Candidates who wish to enrich each traveler’s story are invited to review their professional fit carefully before taking action. Please apply deliberately by visiting capellahotelgroup.com/people or by sending your latest CV and application to [email protected]. Ensure you identify the official Apply button on this hoteljob.id page to proceed with your career journey at our luxury rainforest retreat.
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