Duty Manager
- Full time
- Ubud, Bali, Jalan A.A Gede Rai, Mawang Kelod,, 80571
- @Sthala, a Tribute Portfolio Hotel, Ubud Bali posted 3 weeks ago
- Posted : February 19, 2026 -Accepting applications
Job Description
Sthala, a Tribute Portfolio Hotel, Ubud Bali
Sthala, a Tribute Portfolio Hotel, Ubud Bali is a member of the Marriott International family, nestled in the scenic highlands of Lodtunduh, Ubud. This upscale resort offers a unique blend of modern luxury and traditional Balinese charm, featuring breathtaking views of the Wos River and lush greenery. As a Great Place To Work Certified property, we are dedicated to providing a soulful hospitality experience where guests can immerse themselves in the authentic culture of Bali while enjoying world class facilities and services. We are currently offering exceptional hotel jobs in Ubud for individuals who are passionate about delivering distinctive service in an inspiring environment.
At Marriott, we believe in putting people first, which is what makes our culture truly special and fosters a sense of belonging for every associate. We are curating candidates for this exclusive hoteljob.id listing who are ready to grow their hospitality careers in Bali within a globally recognized brand that values talent and innovation. Joining our team means being part of a supportive community that encourages you to be your best self every day through continuous learning and empowerment. If you are seeking a rewarding path in the industry, explore the opportunities available in our Ubud hotel hiring initiative and help us create unforgettable stories for our guests.
A lot of hotel staff stay in this role for years simply because they never question it, wait for company training instead of designing their own learning plan. The consequence is losing several years with no real advancement, management sees reliability but not leadership potential and by then the market may have already moved on.
Position: Duty Manager
Responsibilities:
- Supervise the daily operations of the front office and lobby areas to ensure service consistency
- Act as the primary point of contact for guest issues and emergencies during the shift
- Conduct regular property inspections to maintain the highest standards of safety and presentation
- Manage guest check-ins and check-outs, ensuring a seamless and personalized experience
- Provide detailed shift reports and briefings to management regarding operational highlights
Qualifications:
- Proven experience as a Duty Manager or Assistant Front Office Manager in a 5-star hotel
- Strong leadership skills with the ability to motivate and guide a diverse team
- Excellent problem-solving skills and the ability to remain calm under pressure
- Deep understanding of Marriott brand standards and guest service protocols
- Fluent in English and Bahasa Indonesia with strong interpersonal abilities
- Knowledge of property management systems such as Opera or similar platforms
- Flexible to work in shifts including nights, weekends, and public holidays
How to Apply:
We encourage you to apply deliberately by reviewing the specific requirements and examining your professional fit before taking action. To begin your journey, please visit the official Marriott careers portal and tap the Apply button on the job page after searching for the relevant Job ID. This hoteljob.id application process is designed for serious candidates who wish to join a Great Place To Work certified team.
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