Front Office Manager
- Full time
- Pujung, Bali, Jl. Raya Bilukan
- @Cicada Resort Bali Ubud, Autograph Collection posted 8 hours ago
- Posted : February 19, 2026 -Accepting applications
Job Description
Cicada Resort Bali Ubud, Autograph Collection
Cicada Resort Bali Ubud, Autograph Collection is a sophisticated luxury property situated in the lush highlands of Ubud, Bali, where the brand’s signature “Autograph Collection” identity meets the serene beauty of the island’s interior. As a Great Place To Work Certified hotel for the May 2025 to May 2026 period, the resort offers an environment where nature whispers and dreams awaken, featuring nature-inspired architecture and a commitment to crafting vibrant, inspiring experiences for global travelers. We are currently offering premium hotel jobs in Ubud for those seeking to join a team where everyone has a voice and the opportunity to flourish.
Part of the prestigious Marriott International family, our culture focuses on belonging to a global community and becoming the best version of yourself. We are curating candidates for this exclusive hoteljob.id listing who are motivated, energetic, and ready to create stories worth telling in one of the most dynamic hospitality careers in Bali. If you are ready to begin your purpose and dream without limits, explore the opportunities available in our Ubud hotel hiring initiative.
HJI analytics reveal that many professionals in this role move on autopilot instead of making deliberate choices, rely on years of experience instead of improving thinking and decisions. The real risk is that comfort becomes the default and ambition fades, your CV shows years worked but little growth in influence and by then the market may have already moved on.
Position: Front Office Manager
Responsibilities:
- Oversee the daily operations of the front desk, guest relations, and concierge teams.
- Ensure seamless check-in and check-out processes that exceed Marriott brand standards.
- Manage room inventory, guest feedback, and VIP arrivals with precision.
- Conduct regular training sessions to enhance the service skills of front office staff.
- Collaborate with revenue management to maximize occupancy and average daily rates.
Qualifications:
- Prior experience as a Front Office Manager in a luxury boutique or branded resort.
- Exceptional interpersonal and communication skills to lead a guest-facing team.
- Deep understanding of Marriott property management systems (e.g., Opera).
- Strong leadership presence and the ability to handle complex guest situations.
- Analytical mindset with experience in budgeting and revenue optimization.
- Proficiency in written and spoken English is mandatory.
- Highly motivated and energetic with a passion for world-class hospitality.
How to Apply:
We encourage you to apply deliberately by reviewing the specific requirements for each position and examining your professional fit before taking action. Please visit the official Marriott careers portal and tap the Apply button on the job page to submit your profile. This hoteljob.id application process requires entering the specific Job ID for your preferred position into the search field to ensure your journey begins accurately. Note that the application deadline is 16 March 2026.
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