Receptionist

Job Description

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Cap Karoso
Cap Karoso is a visionary luxury resort located on the pristine shores of Sumba, Indonesia, blending modern architectural design with deep-rooted local traditions. Our property offers an immersive guest experience featuring organic farming, cultural exploration, and world-class hospitality in one of the world’s most talked-about island destinations. We are currently offering unique hotel jobs in Sumba for individuals who wish to redefine the standards of island luxury.

Joining our vibrant multicultural team means becoming part of a community that values sustainability, creativity, and excellence. We are dedicated to identifying top-tier talent for this hoteljob.id opportunity and providing a platform for genuine career growth within a high-end resort environment. If you are looking for hospitality careers in Sumba that challenge your professional boundaries, explore the opportunities available in our current Sumba resort hiring phase.

A lot of hotel staff stay in this role for years simply because they never question it, focus only on finishing tasks rather than building transferable skills. Many entry-level professionals confuse the daily rotation with progress, realizing too late that five years of experience is often just one year of learning repeated five times.

Position: Receptionist

Responsibilities:

  • Manage guest check-in and check-out procedures with a positive and professional manner
  • Handle room bookings, cancellations, and guest inquiries using the PMS/ Opera system
  • Process billings, invoices, and payments accurately according to financial standards
  • Coordinate with other departments to fulfill guest requests and resolve issues promptly
  • Maintain a high level of product knowledge regarding resort facilities and local Sumba culture

Qualifications:

  • Indonesian citizenship
  • Minimum 2 years of experience in a similar role
  • Has a background in a 5-star hotel or luxury brand
  • Familiarity with booking systems such as PMS/ Opera system
  • Has understanding of billing, invoicing, and payment handling
  • Flexibility to work in shifts, including weekdays and holidays
  • Has a positive attitude and professional manner
  • Excellent communication in English both in written and verbal

Benefits:

  • Housing and Meals
  • Service Charge
  • Flight Ticket (for outside Sumba candidates)
  • Insurance (BPJS Ketenagakerjaan & Kesehatan)

How to Apply:
Please review the specific requirements for your chosen role carefully. To apply for a position at Cap Karoso, proceed deliberately by clicking the Apply button on this hoteljob.id page to submit your application. We encourage all candidates to examine their fit for our unique resort culture before taking action.

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