Guest Experience Staff (Mandarin Speaker)
- Full time
- Scbd, Dki Jakarta, SCBD Lot 11, Jl. Jend. Sudirman kav 52-53 Senayan, Kec. Kby. Baru, Jakarta, Kebayoran Baru, South Jakarta City, Jakarta 12190 ID, 62111
- @Discovery SCBD posted 3 weeks ago
- Posted : February 9, 2026 -Accepting applications
Job Description
Discovery SCBD
Discovery SCBD is a luxury property located in the Sudirman Central Business District, the most prestigious business hub in Jakarta. Managed by Discovery Hotels & Resorts, the property offers world class standards in the heart of the capital, surrounded by high end corporate towers and luxury lifestyle venues. We are currently seeking driven and creative professionals to join our family through this exclusive Jakarta hotel hiring initiative.
When you join the Discovery SCBD family, you are joining a world of possibility where we value the absolute best in hospitality talent. Identifying top tier talent for this hoteljob.id opportunity, we seek individuals who are passionate about delivering exceptional guest experiences in a high pressure environment. If you are seeking a rewarding hospitality career in SCBD and want to grow with a legendary brand, explore our current vacancies.
Most people in this level underestimate how quickly temporary turns into permanent, accept every schedule without allocating time for development.
Position: Guest Experience Staff (Mandarin Speaker)
Responsibilities:
- Welcoming guests and providing personalized concierge assistance
- Serving as a translator for Mandarin speaking guests and corporate clients
- Coordinating with other departments to create memorable guest stays
- Handling guest feedback and ensuring timely resolution of requests
- Maintaining a high level of product knowledge about SCBD and Jakarta
Qualifications:
- Fluency in Mandarin (written and spoken) is a mandatory requirement
- Relevant experience in front office or guest relations in luxury hotels
- Strong communication and interpersonal skills
- Well organized, proactive, and service oriented individual
- Ability to work effectively in a team and dynamic environment
- Professional appearance and friendly, hospitable demeanor
- Problem solving mindset for guest satisfaction
How to Apply:
We encourage you to review the role requirements and examine your fit before taking action. Please apply deliberately through the Apply button on this page to ensure your profile is reviewed correctly by our team. Joining Discovery SCBD as a hoteljob.id applicant means stepping into a world of possibility in Jakarta’s premier business district.
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