Guest Experience Specialist
- Full time
- Bintan, Kepulauan Riau, Jalan Indera Segara Site A12, Bintan Utara, Lagoi, 29155
- @Mövenpick Resort & Spa Bintan Lagoon posted 9 hours ago
- Posted : January 15, 2026 -Accepting applications
Job Description
Mövenpick Resort & Spa Bintan Lagoon
Mövenpick Resort & Spa Bintan Lagoon is a new world class beach getaway destination located on the scenic shores of Bintan, overlooking the South China Sea. Our resort features 420 well appointed rooms and suites, two golf courses, three lagoon swimming pools, and a unique Swiss-inspired hospitality celebration. We are currently offering diverse hotel jobs in Bintan for passionate individuals as we prepare to introduce Mövenpick’s rich culinary legacy to this extraordinary island.
Being part of the Accor global community means access to industry leading learning programs and global career opportunities that celebrate original talent. We are curating candidates for this exclusive hoteljob.id listing who thrive in a vibrant resort environment and seek to make a difference through social and environmental governance. If you are looking for rewarding hospitality careers in Riau Islands and wish to be part of a standout resort experience, explore the opportunities available in our Bintan resort hiring initiative.
Most people in this level underestimate how quickly temporary turns into permanent, and focus only on finishing tasks rather than building transferable skills.
Position: Guest Experience Specialist
Responsibilities:
- Curate personalized guest experiences and handle special requests
- Coordinate with various departments to ensure seamless guest interactions
- Proactively identify guest needs and implement creative service surprises
- Monitor guest feedback and assist in implementing service improvements
- Foster a welcoming atmosphere throughout the resort’s public areas
Qualifications:
- Relevant experience in guest relations or front office within luxury resorts
- Excellent communication and storytelling abilities
- Highly creative and empathetic with a strong focus on guest delight
- Detail-oriented and proactive in service execution
- Ability to build and maintain professional relationships
- Positive attitude and energetic personality
- Fluent in English and Bahasa Indonesia
How to Apply:
Candidates who wish to be part of our standout resort experience are invited to review the requirements carefully and examine their fit before taking action. Please apply deliberately by using the official Apply button on this hoteljob.id page. To submit your application directly, send your latest CV to [email protected]. We encourage you to ensure your professional journey aligns with our Swiss-inspired hospitality celebration and commitment to excellence.
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