Guest Service Agent
- Full time
- Bintan, Kepulauan Riau, Jalan Indera Segara Site A12, Bintan Utara, Lagoi, 29155
- @Mövenpick Resort & Spa Bintan Lagoon posted 4 weeks ago
- Posted : January 15, 2026 -Accepting applications
Job Description
Mövenpick Resort & Spa Bintan Lagoon
Mövenpick Resort & Spa Bintan Lagoon is a new world class beach getaway destination located on the scenic shores of Bintan, overlooking the South China Sea. Our resort features 420 well appointed rooms and suites, two golf courses, three lagoon swimming pools, and a unique Swiss-inspired hospitality celebration. We are currently offering diverse hotel jobs in Bintan for passionate individuals as we prepare to introduce Mövenpick’s rich culinary legacy to this extraordinary island.
Being part of the Accor global community means access to industry leading learning programs and global career opportunities that celebrate original talent. We are curating candidates for this exclusive hoteljob.id listing who thrive in a vibrant resort environment and seek to make a difference through social and environmental governance. If you are looking for rewarding hospitality careers in Riau Islands and wish to be part of a standout resort experience, explore the opportunities available in our Bintan resort hiring initiative.
Many hospitality workers repeat the same shift routine until they forget their original goals, and choose comfort with familiar duties instead of harder responsibilities.
Position: Guest Service Agent
Responsibilities:
- Handle guest check in and check out processes professionally
- Provide accurate information about resort facilities and local attractions
- Respond to guest inquiries and resolve any service issues promptly
- Maintain accurate records in the property management system
- Ensure all guests feel welcomed and valued according to brand standards
Qualifications:
- Experience in a front office role, preferably in a luxury hotel
- Excellent interpersonal and communication skills
- Professional appearance and a warm, friendly personality
- Ability to work effectively in a team and under pressure
- Detail-oriented and guest focused mindset
- Proficiency in hotel management software
- Fluent in English and Bahasa Indonesia
How to Apply:
Candidates who wish to be part of our standout resort experience are invited to review the requirements carefully and examine their fit before taking action. Please apply deliberately by using the official Apply button on this hoteljob.id page. To submit your application directly, send your latest CV to [email protected]. We encourage you to ensure your professional journey aligns with our Swiss-inspired hospitality celebration and commitment to excellence.
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