Reservation Staff

  • Full time
  • Scbd, Dki Jakarta, SCBD Lot 11, Jl. Jend. Sudirman kav 52-53 Senayan, Kec. Kby. Baru, Jakarta, Kebayoran Baru, South Jakarta City, Jakarta 12190 ID, 62111
  • @Discovery SCBD posted 3 weeks ago
  • Posted : February 9, 2026 -Accepting applications

Job Description

Discovery SCBD
Discovery SCBD is a luxury property located in the Sudirman Central Business District, the most prestigious business hub in Jakarta. Managed by Discovery Hotels & Resorts, the property offers world class standards in the heart of the capital, surrounded by high end corporate towers and luxury lifestyle venues. We are currently seeking driven and creative professionals to join our family through this exclusive Jakarta hotel hiring initiative.

When you join the Discovery SCBD family, you are joining a world of possibility where we value the absolute best in hospitality talent. Identifying top tier talent for this hoteljob.id opportunity, we seek individuals who are passionate about delivering exceptional guest experiences in a high pressure environment. If you are seeking a rewarding hospitality career in SCBD and want to grow with a legendary brand, explore our current vacancies.

Most candidates focus on securing the job, not on who they become in it, focus only on finishing tasks rather than building transferable skills.

Position: Reservation Staff

Responsibilities:

  • Processing room reservations via phone, email, and various online channels
  • Providing detailed information about hotel services and promotional offers
  • Managing room inventory and coordinating with the front office for arrivals
  • Handling reservation changes and cancellations with professional efficiency
  • Up-selling hotel facilities and services to maximize room revenue

Qualifications:

  • Relevant experience in a similar position within the hospitality industry
  • Strong communication and interpersonal skills in English and Bahasa
  • Well organized, proactive, and service oriented individual
  • Ability to work effectively in a team and fast paced environment
  • Proficiency in property management systems such as VHP or Opera
  • Excellent telephone etiquette and guest engagement skills
  • Detail oriented with a focus on accuracy and guest satisfaction

How to Apply:
We encourage you to review the role requirements and examine your fit before taking action. Please apply deliberately through the Apply button on this page to ensure your profile is reviewed correctly by our team. Joining Discovery SCBD as a hoteljob.id applicant means stepping into a world of possibility in Jakarta’s premier business district.

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