Guest Service Manager
- Full time
- Kebonrejo, Bali, Jl. Bisma No. 31 Ubud Bali, 80571
- @Kimpton Suntaya Bali Ubud posted 3 weeks ago
- Posted : March 14, 2026 -Accepting applications
Job Description
Kimpton Suntaya Bali Ubud
Kimpton Suntaya Bali Ubud is a soon-to-open luxury lifestyle resort nestled in the lush landscapes of Ubud, offering an authentic blend of Balinese charm and modern sophistication. As a part of IHG Hotels & Resorts, this property features bespoke guest experiences, high-end wellness facilities, and culinary excellence in the heart of Bali’s cultural capital. We are currently offering exceptional hotel jobs in Ubud for vibrant professionals seeking to build a hospitality career in a world-class environment.
At Kimpton, we believe personality is everything and our team thrives on creating heartfelt guest experiences through authentic self-expression and unscripted service. Identifying top-tier talent for this hoteljob.id opportunity is central to our mission of nurturing individual growth within a global hospitality network that values excellence and diversity. If you are seeking rewarding hospitality careers in Bali and want to be part of a dynamic pre-opening team, explore the opportunities available in our Ubud hotel hiring initiative.
Most people who accept this position never ask themselves what it does to their long term path, choose comfort with familiar duties instead of harder responsibilities. The danger is invisible because everything still feels productive, you feel stuck between income needs and lack of progress and most only recognize it when options are limited.
Position: Guest Service Manager
Responsibilities:
- Coordinate guest service operations to ensure personalized experiences
- Assist in managing the daily activities of the front office staff
- Maintain high standards of guest satisfaction through proactive engagement
- Support the Front Office Manager in administrative and operational tasks
- Train team members on service protocols and unscripted hospitality
Qualifications:
- Experience in a supervisory or management role within guest services
- Passion for delivering luxury lifestyle hospitality experiences
- Strong organizational and multitasking abilities
- Fluent in English both spoken and written
- Problem-solving skills with a positive, professional attitude
- Familiarity with luxury hotel service standards and expectations
- Bachelor’s degree in Tourism or Hospitality is preferred
How to Apply:
We invite you to review the requirements carefully and examine your fit for this hoteljob.id search before taking action. If you are ready to bring your authentic personality to our stage, please apply deliberately by clicking the Apply button on this job page to submit your application directly to our recruitment team.
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