Captain Floor (Gading Serpong)
- Full time
- Tangerang, Banten
- @Ceci et Cela Gading Serpong posted 2 months ago
- Posted : October 6, 2025 -Accepting applications
Job Description
Ceci Cela Patisserie
Ceci Cela Patisserie is a premium destination for exquisite pastries, baked goods, and exceptional coffee, with locations in Gading Serpong and Tanjung Duren. We are dedicated to crafting memorable culinary experiences using high-quality ingredients and artisanal techniques. We are expanding our team and have exciting cafe jobs in Tangerang and Jakarta for passionate individuals.
We are on a journey to become a leading name in the patisserie scene and are looking for dynamic, customer-focused, and creative talents to join us. At Ceci Cela, you will be part of a supportive team that values growth and excellence. If you are seeking rewarding hospitality careers in Jakarta and Tangerang, explore the diverse opportunities available in our hiring initiative.
Position: Captain Floor (Gading Serpong)
Responsibilities:
- Supervise and coordinate the activities of servers, greeters, and other floor staff during shifts.
- Ensure exceptional guest satisfaction by monitoring service standards and resolving any issues promptly.
- Assist in training and developing floor staff on menu knowledge and service etiquette.
- Manage table allocation, reservations, and guest flow to optimize seating capacity.
- Oversee the opening and closing duties of the dining area, ensuring cleanliness and readiness.
Qualifications:
- Minimum 1 year of experience as a Floor Captain or in a similar supervisory role.
- Well-groomed with excellent communication and interpersonal skills.
- Willing to work shifts, weekends, and public holidays.
- Customer-oriented with a positive and proactive attitude.
- Excellent leadership and team management abilities.
- Strong knowledge of F&B service standards and operational procedures.
- Ability to handle guest complaints and resolve issues effectively.
How to Apply:
Join our journey and grow your career with us. If you meet the requirements, please click the “Apply” button to submit your application and be a part of the Ceci Cela Patisserie family.
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