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Kagum Hotels
Step into your next adventure with Kagum Hotels as we expand our team for the Serela Kuta Bali property. Located in one of Bali’s most iconic destinations, we offer a dynamic and engaging work environment for talented hospitality professionals. We are currently offering a range of exciting hotel jobs in Kuta for individuals ready to take the next step in their career.

We are looking for fast learners with good interpersonal skills who can thrive both independently and as part of a team. Our culture is built for talented individuals who work well under pressure and are passionate about hospitality. If you’re seeking rewarding hospitality careers in Bali, explore the full-time and daily worker opportunities available in our Kuta hotel hiring initiative.

Position: Assistant Front Office Manager

Responsibilities:

• Assist the Front Office Manager in leading and managing all front desk operations.
• Supervise, train, and motivate Front Office staff to deliver excellent guest service.
• Handle guest complaints and inquiries, ensuring swift and satisfactory resolutions.
• Oversee daily check-in/check-out procedures, billing, and room assignments.
• Prepare and analyze reports on occupancy, guest feedback, and departmental performance.

Qualifications:

• At least 1 year of work experience as an Assistant Front Office Manager or senior Front Office Supervisor.
• Excellent communication and leadership skills.
• Able to work independently or within a team in a fast-paced environment.
• Good interpersonal skill, fast learner, talented, and works well with pressures.
• Proficiency in hotel Property Management Systems (PMS).