FO Supervisor
Full time @Akmani Hotel posted 23 hours ago in Front OfficeJob Description
Akmani Hotel
Located in the strategic heart of the city, Akmani Hotel offers a stylish and contemporary experience for business and leisure travelers in Central Jakarta. We are dedicated to providing exceptional service and comfortable accommodations, making us a premier choice for visitors. We are currently looking for dynamic and results-oriented professionals to fill several key hotel jobs in Jakarta Pusat.
We foster a professional environment where team members are encouraged to excel and meet their targets. Joining our team means becoming part of a brand that values strong communication, interpersonal skills, and a commitment to deadlines. If you are seeking rewarding hospitality careers in Jakarta and are ready for a new challenge, explore the opportunities available in our Jakarta Pusat hotel hiring initiative.
Position: FO Supervisor
Responsibilities:
- Oversee the front desk team to ensure smooth check-in, check-out, and guest service processes.
- Train and mentor Guest Service Agents to maintain high standards of service and professionalism.
- Act as a point of escalation for guest issues, ensuring satisfactory resolution.
- Manage room assignments, reservations, and billing procedures.
- Coordinate with other departments, particularly Housekeeping and Engineering, to meet guest needs.
Qualifications:
- Minimum of 2 years of experience as a Front Office Supervisor.
- Excellent interpersonal and communication skills.
- Willing to work under target and deadline.
- Proficiency in hotel management software (PMS).
- Strong problem-solving skills and a guest-focused attitude.
- Open to Male or Female candidates.
How to Apply:
Klik tombol “Apply” untuk mengirimkan lamaran Anda langsung melalui email rekrutmen resmi dan mulailah perjalanan karir Anda bersama kami.
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