Guest Service Agent
- Full time
- Cicayur Bubulak, Banten, Jl. Gading Serpong Boulevard, Curug Sangereng, Klp. Dua, Tangerang, Banten
- @JHL Solitaire Gading Serpong posted 2 months ago
- Posted : October 19, 2025 -Accepting applications
Job Description
JHL Solitaire Gading Serpong
Become a part of the JHL Collection at JHL Solitaire Gading Serpong, a Hospitality Management Company dedicated to excellence in design and innovation. Our 5-star hotel in Gading Serpong is a pinnacle of luxury and part of a portfolio that spans 5-star hotels, 4-star hotels, villas, and premium residences. We are currently offering exceptional hotel jobs in Tangerang for professionals ready to illuminate their career path.
Our commitment to top-notch hospitality is guided by principles where opportunities are Limitless, integrity is unbroken, Growth is encouraged, and being Helpful is a way of life. We invite you to join us, redefine the future of hospitality, and be part of something extraordinary. Explore our rewarding hospitality careers in Tangerang and grow with us.
Position: Guest Service Agent
Responsibilities:
- Perform all guest check-in and check-out procedures efficiently and courteously.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Manage guest billing and process payments accurately.
- Answer phone calls and direct them to the appropriate departments.
- Provide information about hotel services, facilities, and local attractions.
Qualifications:
- Minimum of 1-2 years experience in the same position from 4/5 star hotel background.
- Excellent communication & interpersonal skills.
- Discipline, passionate and high motivated individuals, influential people, time management.
- Proficiency in a hotel Property Management System (PMS).
- Strong customer service orientation with a pleasant personality.
How to Apply:
If you have the experience, qualifications and passions, please apply by clicking the “Apply” button to send your application to our email. We will review your application and contact you if you are short-listed for the position.
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