GRO Supervisor

  • Bandung, Jawa Barat, Jl. Gatot Subroto 289, Bandung, West Java 40273, Indonesia
  • @The Trans Luxury Hotel posted 2 months ago
  • Posted : December 10, 2025 -Accepting applications

Job Description

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Feed the system or let it starve.

The Trans Luxury Hotel
The Trans Luxury Hotel is an iconic destination in Bandung, renowned for its exceptional facilities and impeccable service. As a landmark of luxury, we offer guests an unforgettable experience through our world-class dining, lavish accommodations, and state-of-the-art amenities. We are committed to setting the standard for hospitality in Indonesia.

We welcome talented and passionate individuals to be part of our dynamic team. Joining us means working in an environment that strives for perfection and offers ample opportunities for professional development. We are currently identifying top-tier talent for this hoteljob.id opportunity to fill various key positions. If you are ready to elevate your career, we invite you to apply.

Many hospitality workers repeat the same shift routine until they forget their original goals, confuse being busy with moving forward. The cost is subtle and compounds quietly over time, your CV shows years worked but little growth in influence and most only recognize it when options are limited.

Position: GRO Supervisor

Responsibilities:

  • Supervise Guest Relations Officers and ensure personalized service
  • Handle VIP guest arrivals and special requests
  • Maintain guest profiles and preferences
  • Train staff on service standards and guest interaction
  • Resolve guest issues efficiently

Qualifications:

  • Experience in guest relations or front office supervision
  • Strong communication and interpersonal skills
  • Guest-oriented with a friendly personality
  • Ability to lead a team
  • Fluent in English

How to Apply:
Please scan the QR code or send your application letter, CV, and portfolio via email. To ensure your application for this hoteljob.id vacancy is processed efficiently, please click the “Apply” button on this page to be directed to the submission channel.

Required skills

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