Front Office Supervisor
Full time @Novus Jiva Anyer Villa Resort and Spa posted 9 hours ago in Front OfficeJob Description
Novus Jiva Anyer, Villa Resort & Spa
Located at the lovely area of West Java, Novus Jiva Anyer, Villa Resort & Spa stands perched 32m above the ocean with stunning views of the Java sea and surrounding mountains. This is a place where relaxation meets excitement, wrapped in sophistication and elegance. We are currently offering exceptional hotel jobs in Anyer for passionate hoteliers.
As a premier destination in West Java, we are committed to providing the best of both worlds to our guests. Joining our team means being part of a dynamic and innovative environment. If you are seeking rewarding hospitality careers in Banten and have a guest oriented mindset, we invite you to explore these opportunities.
Position: Front Office Supervisor
Responsibilities:
- Supervise the Front Desk team during assigned shifts.
- Ensure smooth check in and check out processes for all guests.
- Handle guest inquiries, requests, and escalated complaints.
- Train and coach Front Desk Agents.
- Manage shift checklists, cash handling, and reporting.
- Coordinate with Housekeeping and other departments to fulfill guest needs.
Qualifications:
- Experience in a similar position at a hotel or resort
- Good communication skills, Highly motivated, Creative, Innovative with results & guest oriented
- Have a good personality, attitude & team player
- Strong leadership and guest service skills.
- Proficient in hotel PMS.
- Excellent problem solving abilities.
How to Apply:
We are inviting passionate hoteliers to fulfill these positions. Qualified candidates, kindly click the “Apply” button to send your CV and join our sophisticated and elegant team.
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