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Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta is an iconic five star luxury hotel located in the heart of Jakarta, famous for its prestigious Bundaran HI location. Our property offers 289 spacious rooms and suites, a rooftop swimming pool, a luxurious spa, and six exceptional dining options, including Signatures Restaurant and OKU Japanese Restaurant. We are offering premier hotel jobs in Jakarta for professionals seeking to join a team where refined elegance meets a warm welcome.

As the first five star hotel in Indonesia and part of the esteemed Kempinski collection, we are dedicated to delivering impeccable European luxury and service. We are committed to fostering talent and providing a dynamic environment for growth. If you are passionate about hospitality and looking for rewarding hospitality careers in Jakarta, we invite you to explore the possibilities at our luxurious property.

Position: Lady in Red Manager

Responsibilities:

• Act as the primary brand ambassador in the lobby, providing a warm and personalized welcome to all guests.
• Serve as the main point of contact for guest inquiries, special requests, and immediate feedback resolution.
• Lead and embody the Kempinski service culture, ensuring all guest interactions are flawless and memorable.
• Coordinate with all hotel departments to anticipate and fulfill guest needs seamlessly.
• Maintain an active presence in public areas, engaging with guests to enhance their experience.
• Manage the Guest Relations team and oversee VIP arrivals and special arrangements.

Qualifications:

• Minimum 2 3 years of experience in a Guest Relations Manager or senior Front Office leadership role within a 5 star luxury hotel.
• Impeccable personal presentation and grooming standards.
• Exceptional communication and interpersonal skills, fluent in English.
• A charismatic leader with a genuine passion for guest service and an eye for detail.
• Strong problem solving skills and the ability to handle demanding situations with grace.
• Ability to be a visible and engaging presence for both guests and team members.
• Diploma or degree in Hospitality Management is highly preferred.

How to Apply:
To explore career possibilities at our luxurious property, please click the “Apply” button to provide your current resume to our recruitment team. We look forward to welcoming you.