Assistant Reservation Manager

  • Full time
  • Guntung Manggis, Kalimantan Selatan, Jl Ahmad Yani Km 27 No 1A
  • @Novotel Banjarmasin Airport Hotel posted 3 weeks ago
  • Posted : November 3, 2025 -Accepting applications

Job Description

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Every booking leaves a scar in the database and a receipt in the void.

Novotel Banjarmasin Airport Banjarbaru
Novotel Banjarmasin Airport Banjarbaru is a modern 4 star hotel directly connected to Syamsudin Noor Airport. Offering comfort and premium facilities, we serve business and transit travelers with international standard services. We are currently offering hotel jobs in Banjarbaru for dynamic professionals.

As part of Accor, we are committed to a work culture oriented towards guests and teamwork. Joining us means gaining broad career development opportunities within a global network. If you are looking for hospitality careers in Kalimantan Selatan, we invite you to grow with us.

Position: Assistant Reservation Manager

Responsibilities:

  • Oversee the daily operations of the reservation team.
  • Ensure all bookings are processed accurately and efficiently.
  • Train and mentor Reservation Agents.
  • Handle guest complaints related to reservations and special requests.
  • Cooperate with the Revenue team to manage room inventory.

Qualifications:

  • Work in a team.
  • Guest Oriented.
  • Dynamic.
  • Minimum 2 years of experience as a Reservation Supervisor or similar role.
  • Strong leadership and communication skills.
  • Excellent understanding of PMS systems and reservation channels.
  • Fluent in English.

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