Room Division Manager

Job Description

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ASTON Sentul Lake Resort & Conference Center
ASTON Sentul Lake Resort & Conference Center is a leading resort and conference destination in the scenic Sentul area, offering a refreshing escape with top-tier facilities. As part of the renowned Archipelago International group, we are committed to exceptional service and guest experiences. We are currently offering outstanding hotel jobs in Sentul for dynamic and dedicated hospitality professionals.

We are seeking passionate individuals to join our team and contribute to our success. We offer a supportive work environment and excellent opportunities for career advancement within a leading hotel brand. If you are seeking rewarding hospitality careers in Jawa Barat, explore the diverse roles available in our Sentul hotel hiring initiative.

Position: Room Division Manager

Responsibilities:

  • Oversee all operations of the Front Office and Housekeeping departments, ensuring seamless guest experiences.
  • Lead and manage the Room Division team, focusing on training, scheduling, and performance management.
  • Develop and manage the departmental budget, including labor and operational expenses.
  • Maximize room revenue and occupancy through effective yield management and upselling strategies.
  • Ensure all guest rooms and public areas meet ASTON’s high standards of cleanliness and presentation.
  • Handle guest escalations and ensure prompt, professional service recovery.

Qualifications:

  • Minimum 5 years of progressive experience in Room Division, with at least 2 years in a management role (e.g., FOM, EHK).
  • Strong leadership, financial acumen, and organizational skills.
  • Expertise in Property Management Systems (PMS) and revenue management.
  • Excellent communication and interpersonal skills in both English and Bahasa Indonesia.
  • Proven ability to manage a large team and maintain high service standards under pressure.
  • Bachelor’s degree in Hospitality Management or a related field.

How to Apply:
ASTON is hiring! We are looking for qualified professionals to join our team at ASTON Sentul Lake Resort & Conference Center. Please click the “”Apply”” button to send your profile to our recruitment team.

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