Reservation Agent

  • Full time
  • Guntung Manggis, Kalimantan Selatan, Jl Ahmad Yani Km 27 No 1A
  • @Novotel Banjarmasin Airport Hotel posted 16 hours ago
  • Posted : November 3, 2025 -Accepting applications

Job Description

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Every booking leaves a scar in the database and a receipt in the void.

Novotel Banjarmasin Airport Banjarbaru
Novotel Banjarmasin Airport Banjarbaru is a modern 4 star hotel directly connected to Syamsudin Noor Airport. Offering comfort and premium facilities, we serve business and transit travelers with international standard services. We are currently offering hotel jobs in Banjarbaru for dynamic professionals.

As part of Accor, we are committed to a work culture oriented towards guests and teamwork. Joining us means gaining broad career development opportunities within a global network. If you are looking for hospitality careers in Kalimantan Selatan, we invite you to grow with us.

Position: Reservation Agent

Responsibilities:

  • Receive and process room reservations via phone, email, and online systems.
  • Provide accurate information regarding room availability, rates, and promotions.
  • Input guest data and booking details into the PMS system.
  • Handle reservation modifications or cancellations.
  • Ensure all reservation correspondence is handled professionally.

Qualifications:

  • Work in a team.
  • Guest Oriented.
  • Dynamic.
  • Minimum 1 year of experience in reservations or front office.
  • Good communication skills, both oral and written.
  • Familiar with hotel PMS systems.
  • Fluent in English.

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Required skills

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