Assistant FO Manager
- Full time
- Bintan, Kepulauan Riau, Jalan Indera Segara Site A12, Bintan Utara, Lagoi, 29155
- @Mövenpick Resort & Spa Bintan Lagoon posted 1 month ago
- Posted : November 12, 2025 -Accepting applications
Job Description
Mövenpick Resort & Spa Bintan Lagoon
Mövenpick Resort & Spa Bintan Lagoon is a stunning new 5-star beach getaway destination, set to introduce Swiss-inspired hospitality to Bintan. Overlooking the scenic South China Sea, just an hour by ferry from Singapore, our pre-opening resort will feature 420 rooms & suites, two golf courses, three lagoon swimming pools, unique restaurant concepts including a two-storey beach club, and spacious event spaces. We are currently offering exceptional pre-opening hotel jobs in Bintan for passionate hospitality professionals.
As a flagship pre-opening property and part of the globally renowned Accor group, we are committed to nurturing talent and fostering growth. Joining our team means you’ll receive an employee benefit card with discounted rates at Accor hotels worldwide, access to Accor’s comprehensive learning programs, and incredible opportunities to grow within the property and across the world. If you are seeking rewarding hospitality careers in Kepulauan Riau, be part of our pre-opening journey and make a difference through our CSR and ESG activities.
Position: Assistant FO Manager
Responsibilities:
- Support the Front Office Manager in leading all Front Office operations, including Reception, Concierge, and Guest Services.
- Oversee daily operations, manage room inventory, and ensure a smooth check-in/check-out process.
- Train, schedule, and supervise Front Office staff, ensuring adherence to brand standards.
- Handle guest complaints and service recovery with professionalism and empowerment.
- Act as Manager on Duty for the resort as required.
Qualifications:
- Minimum 2-3 years of experience in a Front Office supervisory or management role (e.g., Duty Manager, AFOM).
- Extensive knowledge of Front Office procedures and Opera PMS.
- Strong leadership, mentoring, and team-building skills.
- Excellent communication and guest service abilities.
- Ability to work under pressure and manage challenging situations.
- Pre-opening experience in a large resort is preferred.
- Fluent in English (spoken and written).
How to Apply:
Please click the “Apply” button to submit your application directly and be a part of our exciting pre-opening journey with Accor.
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