Front Desk Agent
- Full time
- Anyer, Banten, JL Raya Anyer Carita, Km. 140 Pasauran, Serang
- @Novus Jiva Anyer Villa Resort and Spa posted 2 months ago
- Posted : November 12, 2025 -Accepting applications
Job Description
Novus Jiva, Villa, Resort & Spa Anyer
Novus Jiva, Villa, Resort & Spa Anyer is a stunning destination located in the lovely area of Anyer, Banten (West Java), perched 32m above the ocean. Our resort offers the best of both worlds, with stunning views of the Java sea and surrounding mountains, creating a place where relaxation meets excitement, wrapped in sophistication and elegance. We are currently inviting passionate hoteliers for our hotel jobs in Anyer.
We are committed to building a team of creative, innovative, and results-oriented professionals who are passionate about guest service. Joining Novus Jiva means being part of a dynamic environment that values good personality, a positive attitude, and exceptional teamwork. If you are seeking rewarding hospitality careers in Banten, we invite you to explore this opportunity.
Position: Front Desk Agent
Responsibilities:
- Perform all guest check-in and check-out procedures efficiently and courteously.
- Handle guest inquiries, answer phone calls, and manage reservations.
- Process payments and maintain accurate guest folios.
- Provide information about resort services and local attractions.
- Address guest concerns and requests in a timely and professional manner.
Qualifications:
- Experience in a similar position at a hotel or resort.
- Good communication skills, highly motivated, creative, innovative with results & guest oriented.
- Have a good personality, attitude & team player.
- Experience with hotel PMS is a strong advantage.
- Excellent customer service and interpersonal skills.
- Positive attitude and a welcoming demeanor.
- Proficiency in English.
How to Apply:
Please click the “Apply” button to send your CV and join our passionate team. The deadline for applications is November 17, 2025.
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