Duty Manager
- Full time
- Menteng, DKI Jakarta, Jalan Kebon Sirih 17-19, 10340
- @Park Hyatt Jakarta posted 2 months ago
- Posted : January 8, 2026 -Accepting applications
Job Description
Park Hyatt Jakarta
Park Hyatt Jakarta is a residential-style luxury hotel located in the heart of Jakarta’s Menteng district, offering refined hospitality with a modern touch. As the only Park Hyatt in Indonesia, the property features 220 sophisticated guestrooms, world-class dining destinations like Li Lian and Conservatory, and extensive wellness facilities. We are seeking professionals for various hotel jobs in Jakarta who are dedicated to providing a level of service that is discreet yet attentive.
Joining our team means becoming part of Hyatt’s global family, where we prioritize empathy and professional development. We are currently curating candidates for this exclusive hoteljob.id listing to find individuals who embody the elegance and integrity of our brand. If you are looking for hospitality careers in Jakarta that offer global exposure and a culture of excellence, we invite you to explore our Jakarta hotel hiring opportunities.
HJI analytics reveal that most candidates for this level focus on securing the job, not on who they become in it. The real risk is that comfort becomes the default and ambition fades, each new hire reminds you of missed chances and this unfolds slowly across three to five years.
Position: Duty Manager
Responsibilities:
-
[cite_start]
- Oversee daily hotel operations and ensure seamless guest experiences [cite: 6]
- Act as the primary point of contact for guest complaints and emergency situations
- Monitor and ensure compliance with all hotel safety and security protocols
- Coordinate with various departments to maintain high service standards during shifts
- Prepare detailed daily reports on guest incidents and operational performance
Qualifications:
-
[cite_start]
- Proven experience as a Duty Manager or in a senior Front Office role within luxury hotels [cite: 6]
- Strong leadership, interpersonal, and problem-solving skills
- Excellent communication skills in English and Bahasa Indonesia
- Ability to handle high-pressure situations with a calm and professional demeanor
- Familiarity with hotel management systems (e.g., Opera)
- Flexibility to work in shifts, including nights and weekends
- Bachelor’s degree in Hospitality or Tourism Management
How to Apply:
To move forward with your career, we invite you to examine the requirements for these roles carefully. Please apply deliberately by clicking the Apply button on this job page to submit your application through the official Hyatt career portal. We encourage all hoteljob.id candidates to review their fit for the position before taking action, as we value professional intent over reactive applications.
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