Reservation Agent
- Full time
- Cibangkong, Jawa Barat, Jl Gatot Subroto No 289
- @Ibis Bandung Trans Studio posted 1 month ago
- Posted : January 8, 2026 -Accepting applications
Job Description
Ibis Bandung Trans Studio
Ibis Bandung Trans Studio is the largest ibis property in Indonesia, strategically situated within the Integrated Trans Studio Bandung Complex. The hotel features 397 Standard Rooms, 125 Premiere Rooms, and 20 Executive Rooms, integrated with a world-class shopping mall and an iconic indoor theme park. We are currently offering diverse hotel jobs in Bandung for professionals looking to build their careers in a high-volume, integrated hospitality environment.
Working with us means joining the global Accor network, where we prioritize talent development and community contribution through our corporate social responsibility initiatives. We are actively building our crew through this hoteljob.id search to find energetic individuals who can thrive in a perfect mix of business and leisure segments. If you are seeking hospitality careers in Bandung that offer global growth potential and a supportive learning environment, explore our Bandung hotel hiring opportunities.
Many hospitality workers repeat the same shift routine until they forget their original goals, assume loyalty will automatically lead to promotion.
Position: Reservation Agent
Responsibilities:
- Handle guest reservation inquiries via phone, email, and online channels
- Process bookings accurately and ensure all guest details are correctly entered
- Promote hotel facilities and services to guests during the booking process
- Manage reservation cancellations and modifications according to hotel policies
- Coordinate with the sales and front office teams to manage room availability
Qualifications:
- Previous experience in hotel reservations or guest service is an advantage
- Excellent communication and customer service skills
- Proficiency in English and Bahasa Indonesia
- Strong attention to detail and ability to multi-task
- Proficiency in using hotel property management systems (PMS)
- Positive work attitude and helpful guest-oriented mindset
- Diploma in Hospitality or related field
How to Apply:
Building a successful career at Ibis Bandung Trans Studio requires a deliberate approach to professional growth and service excellence. Please examine the specific requirements for your desired role and verify your professional fit before taking action. To submit your application, please use the official hoteljob.id Apply button provided on this job page. We value candidates who approach their professional journey with clear intent and readiness to grow within the global Accor network.
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