Front Office Manager
- Full time
- Bukit Golf Hijau, Jawa Barat, Jl. Pakuan No.03
- @Aston Sentul Lake Resort & Conference Center posted 3 weeks ago
- Posted : November 14, 2025 -Accepting applications
Job Description
ASTON Sentul Lake Resort & Conference Center
ASTON Sentul Lake Resort & Conference Center is a leading resort and conference destination in the scenic Sentul area, offering a refreshing escape with top-tier facilities. As part of the renowned Archipelago International group, we are committed to exceptional service and guest experiences. We are currently offering outstanding hotel jobs in Sentul for dynamic and dedicated hospitality professionals.
We are seeking passionate individuals to join our team and contribute to our success. We offer a supportive work environment and excellent opportunities for career advancement within a leading hotel brand. If you are seeking rewarding hospitality careers in Jawa Barat, explore the diverse roles available in our Sentul hotel hiring initiative.
Position: Front Office Manager
Responsibilities:
- Lead and manage all operations of the Front Office department, including Front Desk, Guest Relations, and Concierge.
- Ensure the highest level of guest service and satisfaction from arrival to departure.
- Train, mentor, and manage the performance of the front office team.
- Optimize room revenue through effective upselling and inventory management.
- Handle guest complaints and service recovery with professionalism and efficiency.
- Manage departmental budgets and control labor costs.
Qualifications:
- Minimum 3-5 years of experience in Front Office, with at least 2 years in a managerial role.
- Strong leadership, training, and guest relations skills.
- Expertise in Property Management Systems (PMS).
- Excellent communication skills in English, both written and spoken.
- Proven ability to manage a team and perform under pressure.
- Bachelor’s degree in Hospitality Management or a related field.
How to Apply:
ASTON is hiring! We are looking for qualified professionals to join our team at ASTON Sentul Lake Resort & Conference Center. Please click the “”Apply”” button to send your profile to our recruitment team.
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