Guest Service Agent (Mandarin Speaker)
- Full time
- Kuta, Bali, Jl Wana Segara No 33, Kuta-Tuban
- @Holiday Inn Resort Baruna Bali posted 1 month ago
- Posted : November 14, 2025 -Accepting applications
Job Description
Holiday Inn Resort Baruna Bali & Holiday Inn Express Baruna Bali
Holiday Inn Resort Baruna Bali and Holiday Inn Express Baruna Bali form a dual-branded IHG destination near Kuta, offering choices from premium resort experiences to smart, efficient stays. This complex is committed to delivering consistent and friendly service. We are currently offering exceptional hotel jobs in Bali for talented recreational and front office professionals.
We are seeking energetic individuals to lead our recreation programs and service-oriented personnel for our front office team. Joining us means contributing to two dynamic international brands. If you are seeking rewarding hospitality careers in Bali, explore the roles available in our **Bali resort hiring** initiative.
Position: Guest Service Agent (Mandarin Speaker)
Responsibilities:
- Provide professional and courteous guest service, managing check-in, check-out, and reservations.
- Serve as the primary point of contact for Mandarin-speaking guests, ensuring cultural sensitivity and high satisfaction.
- Handle cash and credit card transactions accurately.
- Address guest inquiries and simple complaints efficiently.
Qualifications:
- Minimum 1-2 years of experience as a Guest Service Agent or Front Desk Agent.
- Fluent in Mandarin (spoken and written) is mandatory.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in hotel Property Management Systems (PMS).
- Fluent in English.
How to Apply:
We are seeking qualified and motivated individuals to join the Holiday Inn Resort Baruna Bali & Holiday Inn Express Baruna Bali team. Please click the “”Apply”” button to send your application to our recruitment team via the official email address.
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