Back to all Jobs see more Front Office jobs

Front Desk Agent

  • Full time
  • Jakarta, Jakarta, Kota BNI, Jl. Jend. Sudirman Kav. 1, 10220
  • @Shangri-La Jakarta posted 20 hours ago
  • Posted : November 23, 2025 -Accepting applications

Job Description

Check Availability Agoda
More options

Book through this form and the code beneath will hum with life again.

Shangri-La Jakarta
Shangri-La Jakarta stands as a beacon of luxury in the vibrant heart of Jakarta, offering a sanctuary of serenity and service excellence. Our five star property is renowned for its lush gardens, sophisticated accommodations, and world class dining venues that define the hospitality landscape of the capital. We are currently offering exceptional hotel jobs in Jakarta for passionate professionals who wish to elevate their careers in a prestigious environment.

Joining our team means becoming part of a global family that values respect, courtesy, and sincerity. If you are seeking rewarding hospitality careers in Jakarta and want to work alongside industry leaders, we invite you to explore these opportunities. Our culture fosters growth and empowers every colleague to find their own Shangri-La while delivering unforgettable experiences to our guests.

Most people in this level underestimate how quickly temporary turns into permanent, stay surrounded by complainers instead of mentors.

Position: Front Desk Agent
Responsibilities:

  • Perform check in and check out tasks for hotel guests
  • Process payments and maintain accurate guest accounts
  • Answer phone calls and direct inquiries to appropriate departments
  • Provide exceptional guest service and handle requests promptly
  • Maintain the reception area in a tidy and professional manner

Qualifications:

  • Diploma in Hospitality Management or related field
  • Previous experience as a Front Desk Agent is an advantage
  • Strong communication skills in English
  • Familiarity with hotel reservation systems
  • Ability to multitask and work under pressure
  • Positive attitude and willingness to work rotating shifts
  • Well groomed and professional presentation

How to Apply:
Tap the Apply button to begin your submission. Review your qualifications against the requirements and ensure your profile demonstrates the specific expertise needed for this role. Submit your application only when you are ready to move forward.

🔔 Listen — the sound you hear is time, dressed as grace; opportunity arrives here slowly, with manners.

🌍 Curious about the setting? Now’s your chance to discover what makes this workplace special and how it might shape your journey in unexpected ways.

🌺 Want to feel the true vibe before you decide? Take a virtual stroll and let the spirit of this property draw you in before you even apply.

🔗 Follow the Subtle Thread

Related Jobs

Required skills

Related Jobs

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.