Front Office Supervisor
- Full time
- Anyer, Banten, JL Raya Anyer Carita, Km. 140 Pasauran, Serang
- @Novus Jiva Anyer Villa Resort and Spa posted 1 month ago
- Posted : November 27, 2025 -Accepting applications
Job Description
Novus Jiva Anyer Villa Resort & Spa
Novus Jiva Anyer Villa Resort & Spa is a stunning sanctuary perched 32 meters above the ocean in Anyer, Banten. Offering breathtaking views of the Java Sea and surrounding mountains, our resort blends sophistication with relaxation to create an unforgettable escape. We are currently offering exceptional hotel jobs in Anyer for passionate hoteliers ready to deliver excellence in a property where relaxation meets excitement.
With a reputation for elegance and high-quality service, Novus Jiva Anyer provides a dynamic environment for professional growth. Joining our team means working in one of West Java’s most lovely areas, supported by a culture that values creativity and guest-oriented results. If you are seeking rewarding hospitality careers in Anyer and wish to be part of a team wrapped in sophistication, explore the opportunities available in our latest hiring initiative.
The real risk is that comfort becomes the default and ambition fades, and this unfolds slowly across three to five years.
Position: Front Office Supervisor
Responsibilities:
- Supervise front desk operations to ensure a seamless check-in and check-out experience
- Handle guest complaints and resolve issues with professionalism and empathy
- Train and schedule front office staff to maintain service standards
- Monitor guest feedback and implement improvements in service delivery
- Ensure accurate billing and cash handling procedures are followed
Qualifications:
- Previous experience as a Front Office Supervisor in a hotel or resort
- Strong leadership and communication skills
- Highly motivated and guest-oriented mindset
- Ability to handle stressful situations with composure
- Good personality and attitude
- Proficiency in property management systems
How to Apply:
To proceed with your application, review your professional history and ensure your qualifications align with the specific requirements of the role. When you are ready to commit to this career step, click the Apply button on the job page to submit your updated CV and recent photograph.
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