Guest Service Officer
- Setiabudi, Dki Jakarta, Ciputra World 2, Jalan Prof. Dr. Satrio Kav. 11
- @Ascott Sudirman Jakarta posted 10 hours ago
- Posted : December 10, 2025 -Accepting applications
Job Description
Ascott Sudirman Jakarta
Ascott Sudirman Jakarta is a premier serviced residence located in the bustling Golden Triangle of Jakarta, offering a perfect blend of luxury and convenience for global travelers. With its stylish apartments and world-class facilities, we provide a sophisticated sanctuary in the city center. We are currently seeking dedicated professionals to uphold our high standards of service and operational excellence.
Joining Ascott means becoming part of a globally recognized brand that values talent development and career progression. We are looking for dynamic individuals to join this hoteljob.id vacancy and contribute to our vibrant team. If you are passionate about hospitality and ready to grow with us, we invite you to explore these exciting opportunities.
Many professionals here confuse being busy with moving forward, accept every schedule without allocating time for development.
Position: Guest Service Officer
Responsibilities:
- Welcome and register guests upon arrival with a warm and professional manner
- Handle guest inquiries, requests, and complaints efficiently
- Process check-ins and check-outs ensuring accuracy of billing
- Maintain knowledge of hotel facilities, services, and local area information
- Ensure the front desk area is tidy and presentable at all times
Qualifications:
- Minimum Diploma in a relevant field
- At least 1 year of working experience in a similar position
- Strong guest-oriented attitude and problem-solving skills
- Able to adapt quickly, innovative, well-organized, and capable of multitasking
- Excellent communication and interpersonal skills
- English proficiency preferred
How to Apply:
We encourage you to carefully review the requirements for each role. To apply for this hoteljob.id vacancy, please click the “Apply” button on this page to submit your application directly.
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