Front Desk Agent
- Full time
- Sawah Besar, Dki Jakarta, Street Rajawali Selatan Raya No 1-B, RT.11/RW.6, Gn. Sahari Utara, Sawah Besar, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10720
- @Grand Orchardz Hotel Kemayoran posted 3 weeks ago
- Posted : January 8, 2026 -Accepting applications
Job Description
Grand Orchardz Hotel Kemayoran Jakarta
Grand Orchardz Hotel Kemayoran Jakarta is a premier four-star destination located in the heart of Sawah Besar, Central Jakarta, where modern hospitality meets excellence. Strategically situated near the Jakarta International Expo, the hotel offers sophisticated accommodations and facilities designed to leave a lasting impact on every guest’s experience. We are currently offering exceptional hotel jobs in Jakarta for individuals ready to embark on a professional journey filled with diverse opportunities.
Our team cherishes small gestures that create meaningful connections, fostering a workplace culture that values personality and teamwork. We are identifying top-tier talent for this hoteljob.id opportunity to join our dedicated crew in the capital city. If you are seeking hospitality careers in Jakarta that prioritize service quality and professional integrity, we invite you to explore our Jakarta hotel hiring vacancies.
HJI analytics reveal that most candidates focus on securing the job, not on who they become in it, focus only on finishing tasks rather than building transferable skills. The consequence is losing several years with no real advancement, management sees reliability but not leadership potential and and correcting direction later demands greater sacrifice.
Position: Front Desk Agent
Responsibilities:
- Process guest arrivals and departures with efficiency and a welcoming demeanor
- Handle guest inquiries and provide detailed information about hotel facilities and local attractions
- Manage guest reservations and process payments accurately in the hotel system
- Resolve guest complaints or issues promptly to ensure a high level of satisfaction
- Coordinate with the housekeeping department to prioritize room readiness for arriving guests
Qualifications:
- Min. 1 year experience in the same position in the hospitality industry
- Good communication and organization skills to manage guest interactions
- Team player with a good personality and guest-oriented mindset
- Professional appearance and grooming standards appropriate for a premier hotel
- Proficiency in English and Bahasa Indonesia, both verbal and written
- Knowledge of hotel property management systems (PMS)
- Diploma in Hospitality, Tourism, or a related field
How to Apply:
Building a professional future at Grand Orchardz Hotel Kemayoran Jakarta requires a deliberate and focused approach to excellence. We encourage all hoteljob.id candidates to review the requirements for these roles carefully to ensure a professional fit before taking action. To submit your application, please use the official Apply button on this page to visit our career portal. Taking the time to examine your suitability reflects the professional maturity and intent we value in our future team members.
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