Guest Service Agent
- Full time
- Labuan Bajo, Nusa Tenggara Timur, Pantai Waecicu
- @Katamaran Hotel & Resort Komodo posted 8 hours ago
- Posted : January 26, 2026 -Accepting applications
Job Description
Katamaran Hotel & Resort Komodo
Katamaran Hotel & Resort Komodo is an exquisite 5-star haven nestled along the stunning Waecicu beachfront in Labuan Bajo, East Nusa Tenggara. This luxury property offers a world of unparalleled opportunities where passion meets excellence, providing guests with a sophisticated escape in one of Indonesia’s most breathtaking coastal destinations. We are currently inviting dedicated and passionate individuals to embark on a journey of excellence with our professional team for high-end hotel jobs in Labuan Bajo.
Joining our 5-star team means becoming part of a culture that thrives on exceptional service and professional integrity. Our hoteljob.id search focuses on identifying top-tier talent who can multitask and meet deadlines within the luxury hospitality sector. If you are looking for a rewarding hospitality career in Labuan Bajo and possess the drive to deliver a world-class guest experience, we invite you to explore the specialized openings at our Waecicu beachfront resort.
HJI analytics reveal that many professionals in this role move on autopilot instead of making deliberate choices, and focus only on finishing tasks rather than building transferable skills. The danger is invisible because everything still feels productive, and your CV shows years worked but little growth in influence over the long term.
Position: Guest Service Agent
Qualifications:
- Minimum of 1 year of proven experience in a similar role within luxury hospitality
- Exceptional communication and interpersonal skills
- Fluency in both written and spoken English
- Strong organizational abilities with the capacity to multitask and meet deadlines
- Relevant licenses, certifications, or diplomas to support your professional credentials
- Passionate about delivering high-level customer service
- Proactive attitude and professional appearance
Responsibilities:
- Welcome guests upon arrival and manage the check-in and check-out process with 5-star standards
- Provide detailed information about hotel facilities, services, and local Labuan Bajo attractions
- Coordinate with other departments to ensure all guest requests and requirements are met promptly
- Handle guest feedback and resolve issues efficiently to maintain a high level of guest satisfaction
- Maintain accurate guest records and handle financial transactions securely according to resort policy
How to Apply:
Candidates are encouraged to apply deliberately by reviewing their fit for these luxury 5-star roles before taking action. To submit your application letter and comprehensive resume along with your recent colorful photograph, please examine the requirements and ensure your credentials align with the Katamaran Hotel & Resort Komodo standards. Please tap the Apply button on this hoteljob.id page to register your interest through our official recruitment process.
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