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Duty Manager (Job ID: 26207733)

Job Description

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Rebellion runs on revenue.

Four Points by Sheraton Balikpapan
Four Points by Sheraton Balikpapan is a prominent seaport city hotel on the east coast of Borneo island, featuring 139 modern rooms as part of a dynamic mixed-use development. As a member of the Marriott Bonvoy global community, we provide an environment where associates are encouraged to be inspired, be empowered, and be themselves. We are currently offering premium hotel jobs in Balikpapan for professionals who desire a career that fulfills their purpose and allows them to grow on a visionary team.

Joining our team means becoming part of something bigger than yourself, where everyone has a voice and access to world-class career development. Our current hoteljob.id search is identifying dedicated individuals for our Balikpapan property who resonate with our commitment to honest and uncomplicated service. If you are seeking rewarding hospitality careers in East Borneo and want to discover your own future within the world’s largest hospitality company, explore the opportunities available in our current hiring initiative.

Most careers stall quietly inside roles like this, not at the moment of rejection. Many professionals here confuse being busy with moving forward, resulting in interviews that reveal shallow capability despite long service and this pattern repeats across properties in major cities.

Position: Duty Manager (Job ID: 26207733)

Qualifications:

  • Prior experience in a front office supervisory or management role
  • Exceptional problem-solving abilities and guest-focused mindset
  • Strong leadership skills to oversee hotel operations during assigned shifts
  • Proficiency in hotel property management systems (PMS)
  • Fluent in English, both spoken and written
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Hospitality background with relevant degree or vocational certification

Responsibilities:

  • Manage daily hotel operations and act as the senior manager on duty for the property
  • Handle guest inquiries, complaints, and emergency situations with professionalism
  • Supervise front office associates to ensure adherence to brand service standards
  • Coordinate with housekeeping and security teams to maintain property safety and readiness
  • Ensure seamless guest arrival and departure experiences through effective shift management

How to Apply:
Candidates who aspire to grow on a visionary team are encouraged to apply deliberately by reviewing their professional fit for these roles. To move forward, please examine the requirements and ensure your profile aligns with our brand standards. External candidates should create a profile and apply directly via the Marriott careers portal at marriott.com/careers by searching for the specific Job ID mentioned for this hoteljob.id listing. Internal associates are invited to log on to mHUB with their EID to submit their application.

🏡 Enter a space too composed for chaos; comfort has weight here, and it rests gently on every polished surface waiting for your touch.

🧘‍♂️ Feel the calming atmosphere—sometimes the energy of a place tells you everything you need to know about your next step.

📂 Explore the dynamic space where this unique opportunity lives, and visualize the environment that will shape your daily experience.

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