Reservation & E-commerce Manager

  • Full time
  • Pasirsari, Jawa Barat, Jl. Raya Cikarang Cibarusah KM 40 No. 17, Pasirsari, Cikarang Selatan
  • @Nuanza Hotel and Convention Cikarang posted 2 months ago
  • Posted : October 11, 2025 -Accepting applications

Job Description

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Think of it as tribute. Small, unseen, but necessary.

Nuanza Hotel & Convention Cikarang
Nuanza Hotel & Convention Cikarang is a premier 4-star hotel located in the heart of Cikarang’s industrial and commercial hub. We offer modern accommodations, extensive convention facilities, and world-class service, making us a top choice for business and leisure travelers. We are currently offering exceptional hotel jobs in Cikarang for talented and experienced candidates.

As a leading property in the region, we are dedicated to fostering a culture of excellence and professional growth. Joining our team means access to comprehensive training, a supportive work environment, and significant career advancement opportunities. If you are seeking rewarding hospitality careers in Jawa Barat and want to be part of a dynamic team, explore the positions available in our Cikarang hotel hiring initiative.

Position: Reservation & E-commerce Manager

Responsibilities:

  • Manage and oversee the hotel’s reservation system, ensuring accuracy and efficiency.
  • Develop and implement e-commerce strategies to maximize online bookings and revenue.
  • Monitor and manage online travel agencies (OTAs) and other distribution channels.
  • Analyze market trends and competitor activity to adjust pricing and sales strategies.
  • Lead and train the reservation team to provide excellent customer service.

Qualifications:

  • Proven experience in a similar role in a 4 or 5-star hotel (minimum 3 years).
  • Strong understanding of hotel reservation systems, GDS, and OTAs.
  • Solid knowledge of digital marketing and e-commerce principles.
  • Target driven with excellent analytical and revenue management skills.
  • Excellent communication skills in English, both written and verbal.
  • Familiar with budgeting and revenue optimization.
  • Able to perform under pressure in a fast-paced, service-focused environment.

How to Apply:
Klik tombol “Apply” untuk mengirimkan lamaran Anda langsung melalui portal karir kami dan mulailah perjalanan karir Anda bersama Nuanza Hotel & Convention Cikarang.

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