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Novotel Jakarta Cikini
Novotel Jakarta Cikini is a contemporary hotel located in the strategic heart of Jakarta, Indonesia, offering modern comfort and convenience for both business and leisure travelers. As part of the globally renowned Accor group, we are dedicated to providing heartfelt hospitality. We are currently offering exceptional hotel jobs in Jakarta for passionate professionals.

By joining our team, you gain access to a world of opportunity. We are committed to developing talent through Accor’s extensive learning programs, offering an employee benefit card with discounted rates, and providing the chance to grow within the property and across the globe. If you seek a rewarding hospitality career in Jakarta, explore a future with us.

Position: Reservation Agent

Responsibilities:

• Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines.
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services.
• Determine guest needs and quote the appropriate room and rate as per requirements.
• Input booking information into the Reservation System.
• Process amendments to reservations such as extensions, early departures, etc.

Qualifications:

• Minimum 1 year of experience in a similar capacity or preferably in the area of guest services in midscale hotels.
• Excellent reading, writing and oral proficiency in English language.
• Good communication skills.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Self motivated and energetic.
• Well presented and professionally groomed at all times.

How to Apply:
To become a part of our dynamic team, please click the “Apply” button, which will direct you to the official Accor careers website. You can complete your application there for the relevant Job ID. We look forward to receiving your profile.