Lady in Red Manager

Job Description

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Rebellion runs on revenue.

Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta is an iconic five star luxury hotel, strategically located in the heart of the city at the famous Bundaran HI. As a historic landmark, we offer unparalleled European luxury, featuring exquisite rooms, world class dining options including Signatures Restaurant, a luxurious spa, and grand event venues. We are currently offering prestigious hotel jobs in Jakarta for passionate and dedicated individuals.

As part of Kempinski, Europe’s oldest luxury hotel group, we are committed to providing impeccable personal service and creating memorable experiences for every guest. Joining our team means becoming part of a rich heritage of hospitality, with access to global career development and comprehensive training. If you are seeking rewarding hospitality careers in Jakarta and wish to grow with a leading luxury brand, our Jakarta hotel hiring initiative is your perfect opportunity.

Position: Lady in Red Manager

Responsibilities:

  • Lead and inspire the Lady in Red team, Kempinski’s unique brand ambassadors.
  • Ensure a personalized and memorable experience for all guests, particularly VIPs.
  • Act as the primary point of contact for guest feedback, requests, and issue resolution.
  • Coordinate with all hotel departments to anticipate and fulfill guest needs.
  • Embody and champion the highest standards of European luxury and service.

Qualifications:

  • Minimum 5 years experience in a senior Guest Relations or Front Office leadership role within a five star luxury hotel.
  • Exceptional interpersonal, communication, and problem solving skills.
  • Immaculate personal presentation and a poised, professional demeanor.
  • Fluent in English (both spoken and written), additional languages are a plus.
  • Strong leadership skills with experience in managing a diverse team.
  • Deep understanding of luxury guest expectations.
  • Extensive knowledge of Jakarta’s attractions and business landscape.

How to Apply:
To explore these career possibilities at our luxurious property, please click the “Apply” button. This will direct you to our official recruitment portal to submit your resume. We look forward to discovering your potential and welcoming you to the Kempinski family.

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