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Booking here doesn’t make you a hero. It just funds our quiet survival.

The Trans Luxury Hotel Surabaya
The Trans Luxury Hotel Surabaya is set to redefine luxury in East Java as a landmark (Opening Soon) property. Designed with timeless elegance and sophistication, our hotel will deliver prestige and excellence in every detail, from bespoke weddings to legendary events. We are currently offering iconic hotel jobs in Surabaya for passionate hospitality leaders.

This is a unique chance to join our pre-opening team and shape the future of luxury in Surabaya. We seek visionaries committed to excellence and creativity. If you are looking for rewarding hospitality careers in East Java and want to be part of a dynamic pre-opening environment, explore our Surabaya hotel hiring initiative.

Position: Front Office Manager

Responsibilities:

• Manage all Front Office operations, including Reception, Concierge, Guest Services, and Transportation.
• Implement pre-opening SOPs for a seamless guest check-in, check-out, and in-house experience.
• Train and lead the Front Office team to deliver sophisticated and personalized service.
• Maximize room occupancy and revenue through effective upselling and room management.
• Serve as a key leader in handling guest relations and resolving issues with elegance.

Qualifications:

• Proven experience as a Front Office Manager in a 5-star luxury hotel environment.
• Pre-opening experience is highly advantageous.
• A passionate hotelier committed to excellence, creativity, and detail.
• Strong leadership skills with the ability to inspire and empower a team.
• Expertise in Property Management Systems (PMS) and front office operations.
• Exceptional communication and guest engagement skills.
• Proven ability to manage operations in a dynamic, high-pressure environment.

How to Apply:
Please click the Apply button to send your CV and cover letter directly via the provided email and join us in setting new benchmarks for luxury hospitality in Surabaya.