Learning & Quality Manager

  • Full time
  • Surabaya, Jawa-Timur, Jl. Ahmad Yani No.260, Siwalankerto, Kec. Wonocolo, Surabaya, Jawa Timur 60235
  • @The Trans Luxury Hotel Surabaya posted 12 hours ago
  • Posted : November 8, 2025 -Accepting applications

Job Description

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Another booking, another heartbeat for the network. Decay postponed for now.

The Trans Luxury Hotel Surabaya
The Trans Luxury Hotel Surabaya is set to redefine luxury in East Java as a landmark (Opening Soon) property. Designed with timeless elegance and sophistication, our hotel will deliver prestige and excellence in every detail, from bespoke weddings to legendary events. We are currently offering iconic hotel jobs in Surabaya for passionate hospitality leaders.

This is a unique chance to join our pre-opening team and shape the future of luxury in Surabaya. We seek visionaries committed to excellence and creativity. If you are looking for rewarding hospitality careers in East Java and want to be part of a dynamic pre-opening environment, explore our Surabaya hotel hiring initiative.

Position: Learning & Quality Manager

Responsibilities:

  • Design and implement the hotel’s pre-opening training strategy, from orientation to leadership development.
  • Establish and monitor quality assurance programs to ensure world-class service standards.
  • Conduct training needs analysis and deliver engaging training sessions.
  • Champion the brand’s culture, service standards, and values.
  • Develop departmental trainers and promote a culture of continuous improvement.

Qualifications:

  • Proven experience as a Training Manager or L&D Manager in a luxury hotel.
  • Pre-opening and quality assurance experience is essential.
  • A passionate and dynamic leader with exceptional presentation and facilitation skills.
  • Ability to design and implement innovative training programs.
  • Meticulous attention to detail and a commitment to excellence.
  • A visionary who can inspire a team to deliver unforgettable guest experiences.
  • Experience in the Surabaya market is beneficial.

How to Apply:
Please click the Apply button to send your CV and cover letter directly via the provided email and join us in setting new benchmarks for luxury hospitality in Surabaya.

Required skills

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