Hotel Assistant Manager / Duty Manager

  • Full time
  • Cibangkong, Jawa Barat, Jl. Gatot Subroto 289
  • @The Trans Luxury Hotel Bandung posted 4 weeks ago
  • Posted : November 8, 2025 -Accepting applications

Job Description

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The Trans Luxury Hotel
The Trans Luxury Hotel Bandung stands as an icon of luxury and sophistication in West Java. As a premier 5-star hotel integrated with the Trans Studio Bandung complex, we offer unparalleled guest experiences, from world-class dining to state-of-the-art event facilities. We are currently offering exceptional hotel jobs in Bandung for talented and passionate individuals.

We are committed to fostering a dynamic team environment where excellence is a standard and passion is celebrated. Joining our team means becoming part of one of Indonesia’s most prestigious hospitality brands. If you are seeking rewarding hospitality careers in Bandung, explore the opportunities to grow with our Bandung hotel hiring initiative.

Position: Hotel Assistant Manager / Duty Manager

Responsibilities:

  • Act as the Manager on Duty, overseeing all hotel operations during assigned shifts.
  • Handle guest escalations and resolve issues to ensure maximum guest satisfaction.
  • Support the Front Office team during peak check-in/check-out periods.
  • Conduct regular property inspections to ensure safety, security, and service standards.
  • Liaise with all departments to ensure smooth operations and guest service.

Qualifications:

  • Proven experience as a Duty Manager, Hotel Assistant Manager, or AFOM in a 5-star luxury hotel.
  • Strong operational knowledge across all hotel departments, especially Front Office.
  • Excellent problem-solving, decision-making, and communication skills.
  • A calm, professional, and authoritative demeanor.
  • Passionate about delivering exceptional guest service.
  • Ability to work flexible shifts, including nights, weekends, and holidays.
  • Fluent in English.

How to Apply:
Please click the Apply button to submit your application letter, CV, and portfolio directly via the provided email and join our dynamic team.

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