Front Office Manager
- Full time
- Anyer, Banten, Jl.Raya Carita, umbul tanjung, cinangka, Umbul Tj., Anyer, Kabupaten Serang, Banten 42167
- @Mövenpick Resort Anyer posted 1 month ago
- Posted : November 19, 2025 -Accepting applications
Job Description
Mövenpick Resort Anyer
Mövenpick Resort Anyer is an exciting **pre-opening resort** property and an upcoming **five-star luxury destination** in Anyer, Banten. This iconic resort will offer a seamless blend of Mövenpick’s Swiss hospitality and the stunning natural beauty of the Sunda Strait coast, featuring world-class facilities and exceptional dining. We are currently offering exceptional **hotel jobs in Anyer** for passionate hospitality professionals who want to be part of an opening team.
As a proud member of the Accor network, joining our team means access to global career opportunities, comprehensive pre-opening training, and a supportive culture that values excellence, sustainability, and talent development. If you are seeking rewarding **hospitality careers in Banten** and want to be a foundational member of a dynamic pre-opening team, explore the vast opportunities available in our **Anyer hotel hiring** initiative.
Position: Front Office Manager
Responsibilities:
- Lead and manage all Front Office operations, including reception, concierge, and guest services.
- Develop and implement 5-star check-in/check-out procedures and guest service standards.
- Manage the departmental budget, staffing schedules, and labor cost control.
- Ensure the prompt and efficient resolution of all guest feedback and issues.
- Lead and mentor the Front Office team to deliver exceptional guest experiences in Anyer.
Qualifications:
- Proven experience as Front Office Manager or Asst. FOM in a 5-star resort.
- Expert knowledge of Opera PMS and seamless Front Office operational flows.
- Exceptional leadership, guest relations, and problem-solving skills.
- Strong revenue generation ability through upselling and package promotion.
- Fluent in English and Bahasa Indonesia (written and verbal).
- Impeccable grooming standards and professional demeanor.
- Experience managing pre-opening processes and team training is a major advantage.
How to Apply:
Take the next step in your career by clicking the Apply button below to submit your application and begin your journey with Mövenpick Resort Anyer.
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