Asst. Front Office Manager/AFOM
- Full time
- Anyer, Banten, Jl.Raya Carita, umbul tanjung, cinangka, Umbul Tj., Anyer, Kabupaten Serang, Banten 42167
- @Mövenpick Resort Anyer posted 1 month ago
- Posted : November 19, 2025 -Accepting applications
Job Description
Mövenpick Resort Anyer
Mövenpick Resort Anyer is an exciting **pre-opening resort** property and an upcoming **five-star luxury destination** in Anyer, Banten. This iconic resort will offer a seamless blend of Mövenpick’s Swiss hospitality and the stunning natural beauty of the Sunda Strait coast, featuring world-class facilities and exceptional dining. We are currently offering exceptional **hotel jobs in Anyer** for passionate hospitality professionals who want to be part of an opening team.
As a proud member of the Accor network, joining our team means access to global career opportunities, comprehensive pre-opening training, and a supportive culture that values excellence, sustainability, and talent development. If you are seeking rewarding **hospitality careers in Banten** and want to be a foundational member of a dynamic pre-opening team, explore the vast opportunities available in our **Anyer hotel hiring** initiative.
Position: Asst. Front Office Manager/AFOM
Responsibilities:
- Assist the FOM in overseeing the daily Front Office operation and service standards.
- Manage shift supervisors and front-line agents for efficiency and guest satisfaction.
- Handle complex guest situations and resolve high-level complaints effectively.
- Oversee the room inventory, guest room blocking, and VIP preparation.
- Conduct on-the-job training and coaching for the Front Office team.
Qualifications:
- Minimum 3 years experience as Asst. FOM or Front Office Supervisor in a luxury hotel.
- Expert knowledge of hotel PMS (e.g., Opera) and check-in/check-out procedures.
- Strong leadership, delegation, and organizational skills.
- Excellent verbal and written communication skills in English and Bahasa Indonesia.
- Proven ability to manage and resolve guest service recovery situations.
- High degree of professionalism and strong problem-solving abilities.
- Willingness to support the pre-opening standards of the Anyer resort.
How to Apply:
Take the next step in your career by clicking the Apply button below to submit your application and begin your journey with Mövenpick Resort Anyer.
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