Front Desk Agent
- Full time
- Pasirsari, Jawa Barat, Jl. Raya Cikarang Cibarusah KM 40 No. 17, Pasirsari, Cikarang Selatan
- @Nuanza Hotel and Convention Cikarang posted 14 hours ago
- Posted : November 23, 2025 -Accepting applications
Job Description
Nuanza Hotel & Convention
Nuanza Hotel & Convention is a premier lifestyle and business destination located in the heart of Cikarang, offering luxury accommodation with world-class facilities. Designed to cater to both leisure and corporate travelers, our property features sophisticated rooms, extensive meeting venues, and exceptional dining experiences. We are currently offering hotel jobs in Cikarang for dedicated professionals who are ready to uphold our high standards of service excellence.
Commitment to guest satisfaction and employee development is at the core of our operations. Joining our team means stepping into an environment that values innovation, integrity, and career progression. If you are seeking rewarding hospitality careers in Cikarang and wish to work in a dynamic and supportive atmosphere, we invite you to explore the opportunities available at Nuanza Hotel & Convention.
Most candidates focus on securing the job, not on who they become in it, wait for company training instead of designing their own learning plan.
Position: Front Desk Agent
Responsibilities:
- Menangani proses check-in dan check-out tamu dengan cepat dan tepat
- Menjawab pertanyaan, permintaan, dan kebutuhan tamu secara sopan dan informatif
- Memberikan informasi mengenai fasilitas hotel dan area sekitar kepada tamu
- Mengelola administrasi Front Office, termasuk pendataan, laporan harian, dan pemrosesan transaksi
- Memastikan area lobby tetap rapi dan nyaman untuk tamu
- Menangani keluhan tamu dengan sikap profesional serta melakukan koordinasi dengan departemen terkait
- Menjaga kerahasiaan data tamu, mengikuti kebijakan hotel, serta memenuhi standar pelayanan dan penampilan profesional
- Siap bekerja aktif di lapangan (berjalan, berdiri, mengangkat ringan) sesuai kebutuhan operasional
Qualifications:
- Lulusan dari jurusan Perhotelan/Pariwisata/kejuruan yang setara
- Minimal 1 tahun pengalaman sebagai Front Desk Agent di Hotel
- Familiar dengan Pyxis system atau sistem Front Office sejenis
- Fasih berbahasa Inggris dan Bahasa Indonesia, baik lisan maupun tulisan
- Berpenampilan rapi, memiliki kemampuan komunikasi yang baik, serta berorientasi pada pelayanan tamu
- Dapat bergabung secepatnya
How to Apply:
Tap the Apply button to submit your application. Carefully evaluate your skills against the requirements and ensure your profile demonstrates the professional capability expected for these roles. Proceed only when you are ready to commit to the responsibilities outlined.
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