Front Desk Agent

Job Description

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ASTON Purwokerto Hotel & Convention Center
ASTON Purwokerto Hotel & Convention Center is a contemporary 4-star hotel offering stylish accommodation and extensive meeting facilities in Central Java. With a commitment to international standards of service, we provide a comfortable and professional environment for business and leisure travelers alike. Our hotel is a hub of activity and excellence in Purwokerto.

We are hiring talented and passionate individuals to join our dynamic team. By joining us, you become part of Archipelago International, one of the largest hotel management groups in the region. We are identifying top-tier talent for this hoteljob.id opportunity to fill various positions. If you are ready to grow your career with a leading brand, we encourage you to apply.

Many professionals here confuse being busy with moving forward, repeat the same shift routine until they forget their original goals. The trap is the hotel keeps running while your growth stands still, you wake up realizing responsibilities stayed the same while expectations grew and delaying action further solidifies this as your ceiling.

Position: Front Desk Agent

Responsibilities:

  • Welcome guests and process check-ins/check-outs efficiently
  • Handle guest inquiries and provide information about hotel facilities
  • Resolve guest complaints in a professional manner
  • Maintain accurate guest records and handle payments
  • Ensure the front desk area is tidy and presentable

Qualifications:

  • Experience in a similar position in the hospitality industry
  • Good communication and interpersonal skills
  • Customer service oriented
  • Able to work in shifts
  • Proficient in English

How to Apply:
Please send your application letter and CV to the email provided in the job ad. To ensure your application is tracked for this hoteljob.id vacancy, kindly click the “Apply” button on this page to start the process.

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