Duty Manager
- Full time
- Batam, Kepulauan Riau, 4RGH P26, Unnamed Road, Sekanak Raya, Kota Batam, Kepulauan Riau ID
- @The Westin Nirup Island Resort & Spa posted 1 month ago
- Posted : January 29, 2026 -Accepting applications
Job Description
The Westin Nirup Island Resort & Spa Batam
The Westin Nirup Island Resort & Spa Batam is an exquisite retreat located on the secluded Nirup Island, nestled strategically between Singapore and Batam of Indonesia. With 146 guest rooms, suites, and villas, the resort offers a diverse culinary scene including specialty restaurants, cafes, and lounges designed for a luxurious guest experience. We are currently offering exceptional hotel jobs in Batam for passionate professionals ready to define excellence in a prestigious global environment.
Joining our team means becoming part of the Marriott International family where horizons are expanded and horizons are opened. Identifying top tier talent for this hoteljob.id opportunity is central to our mission of nurturing a team where everyone has a voice and the empowerment to discover their own future. If you are seeking rewarding hospitality careers in Batam and wish to belong to a global community that values your unique perspective, explore our current leadership and operational openings.
Most careers stall quietly inside roles like this, not at the moment of rejection, choose comfort with familiar duties instead of harder responsibilities. The danger is invisible because everything still feels productive, management sees reliability but not leadership potential and and this pattern repeats across properties in major cities.
Position: Duty Manager
Responsibilities:
- Oversee hotel operations during assigned shifts, serving as the senior point of contact
- Ensure seamless guest arrival and departure experiences in a luxurious resort setting
- Address and resolve complex guest issues with professional authority and authority
- Coordinate with security and engineering for property-wide safety and operational continuity
- Conduct property inspections to ensure all areas meet Westin aesthetic standards
Qualifications:
- Previous experience in Front Office leadership or as a Duty Manager in a luxury hotel
- Strong leadership skills with the ability to manage diverse operations independently
- Exceptional problem solving skills and professional grace under pressure
- Fluent in English for professional coordination and international guest interaction
- Thorough knowledge of property management systems and emergency procedures
- Excellent interpersonal skills and a commitment to operational excellence
- Reliable and able to work flexible shifts including nights and weekends
How to Apply:
Please review the position requirements carefully and examine your professional fit for this secluded island resort before taking action. To be considered for these hoteljob.id vacancies, external candidates should navigate to the Marriott Careers website deliberately and search for the specific job ID to submit their application through the official portal.
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